Advanced Business Process Modeling

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This textbook presents business process modeling from a Resource-Events-Agents perspective and includes advanced concepts in systems analysis and design, databases, and database normalization.

Table of contents

  • Chapter 1--Elements of database systems

    This chapter begins by drawing a distinction between data and information. Data are unprocessed facts, whereas information represents data made meaningful through processing. The hierarchy of data from bits and bytes to files and databases was then presented. Alternative field formats such as text, numeric, and currency are discussed. Various record keys such as primary and secondary keys are then described. Coding systems including sequence, block, and group codes are explained. Mnemonic codes, which make codes suggestive of the item being coded, are also discussed. The various file types such as transaction, master, reference, history, and backup files are then described. The data processing cycle is then presented. The five steps in the data processing cycle are data input, data preparation, data processing, file maintenance, and information output. Alternative data input options such as batch and online are described. File organization and access methods are then discussed. The two primary file update options—batch versus online—are then compared and contrasted in terms of their relative advantages and disadvantages. The chapter concludes with a discussion of the systems approach which involves taking a holistic view of information systems such that it is seen as much more than just the sum of its parts.

  • Chapter 3--Logical design for database systems

    This chapter begins by explaining the distinction between logical and physical modeling. The focus of this chapter is logical data modeling using the entity relationship approach and logical process modeling using data flow diagrams. The entity-relationship approach first proposed by Peter Chen is explored in some detail. The ER approach uses two symbols -- rectangles to represent entities and diamonds to represent relationships between entities. ER modeling is data oriented, focusing on the data that need to be represented in the system. Extended entity relationship modeling using McCarthy`s Resources-Events-Agents approach is then presented. The process of depicting business rules using relationship cardinality, entity and relationship attributes, and the optional or mandatory participation in relationships is explained. Logical process modeling using data-flow diagrams is then discussed. Data flow diagrams focus on processes and the logical flow of data in the system. The different levels of data flow diagrams, from context diagrams to "level 0" and "level 1" diagrams are described. The REA modeling approach is described in detail, including the process of analyzing scenarios to identify the significant business events, the resources involved in these events, and the agents who perform or are affected by the events. A nine-step REA modeling approach is described. Two comprehensive examples are presented wherein narrative descriptions of a student registration system and a public library`s lending system are used as the basis for constructing extended entity relationship diagrams, context diagrams, and Level 0 data flow diagrams using the event-oriented modeling approach.

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The book comes with a quizzing system, with each student being presented with a timed quiz comprising five questions selected at random from the database of quiz questions for the chapter. Instructors can assign these quizzes in advance of the topics to be covered in class, giving students an incentive to read the chapter in advance of the class. Students read the chapters and take the online quizzes prior to class.

Each chapter features hyperlinks to related information, taking advantage of the online nature of the book. Additionally, the chapters featuring Microsoft Access databases permit the databases to be downloaded by students for further exploration.

The following are some of the resources available for adopting instructors:

  • Solutions to end-of-chapter questions and problems
  • The ability to make selected solutions available to students
  • The ability to view all quiz questions for a chapter
  • The ability to generate quiz grade reports
  • Sample tests
  • Powerpoint files for each chapter

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